5 Motivating Factors behind the Automotive Podcast API003

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An Automotive Podcast By Dave Eastman

In episode three we continue the introduction of the podcast goal of improving auto owner satisfaction with auto shop services. Our vision is to present unbiased auto repair facts from auto repair shop owners and employees.

In accomplishing our vision and mission we will use one of our core values, which is to be an impartial resource for repair shops and auto owners alike.

This discussion presents a summary of the complex issues in the automotive service industry that are prompting production of the podcast. The episode continues with the logic behind the vision and mission to improve auto owner satisfaction.

This episode presents five motivating factors behind production of the ASC podcast:

  1. The complexity of today’s vehicles
  2. The skills required of today’s technicians
  3. The battle for availability of technical repair information and tools
  4. The repair customers’ struggle for satisfaction at different types of shops
  5. The need for access to unbiased information so auto owners can identify and avoid unethical repair shop practices

Click on the following link if you are interested in viewing the full article titled “Why Produce an Auto Repair Podcast”. This article is summarized in this episode.

Key takeaways mentioned in this episode:

  • Reason for doing an auto repair podcast
  • Auto repair industry needs not being addressed
  • What needs to happen to improve the industry?
  • How the industry is already working to improve
  • How this podcast and website can benefit car owners
  • Why there is so much dissatisfaction with the automotive repair industry
  • My experiences and working observations
  • Will this be a platform for consumer complaints?

Recommended Resources: 

Automotive Associations and Organizations

Dave Eastman

As an auto repair advocate, I’m on a mission to facilitate improved delivery of auto repair services by the auto repair industry. This mission includes helping auto owners learn how to find and work with the best automotive service and repair shops in their communities.Since 1997, my passion has led me to offer training and consulting services to automotive repair shop owners and their employees. In 2010 I added developing and optimizing websites to help repair shops brand and market their business. 2017 marks the addition of the Auto Shop Connection and Auto Owner Story podcasts and websites, along with the Dave Eastman blog.I’ve lived in the Boise Idaho area since 1980 with a few short stays away from Boise. In 1984 I married Jan, a Boise Idaho native. We have four children and eight grand children.

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